We started from our shared interest.
Researched a variety of issues related to "self-compassion" and discuss with the team to pinpoint some aspects in order to develop experiments and research methods.

1. Happiness in pocket

2. Self-reflection

We interviewed with our participants to clarify their thoughts and insights after the completion of each small experiment. We had a large discussion gathering to gain feedback on each experiment, and the feedback revealed some unexpected challenges. Even the experiment itself seems to be a positive endeavor. However, we also heard a lot about stress and negative emotions that they can't handle. They admitted that these emotions make it difficult to maintain good behaviors or concentrate on positive things on those days. So we decide to learn more about "how to cope with emotions."

We read some books. One of the most favorite books of us is Emotional Agility: Get Unstuck, Embrace Change and Thrive in Work and Life by Susan David Ph.D., a psychologist. The book talks about how to face your emotions and accept them to reconcile with your inner self. The book gave us a lot of creative ideas. Then we decide to define our persona from the interviews and mini experiments

🖤 What is the value the project will have for users?
: Increase user accessibility and ease of use when they are experiencing unpleasant or depressive feelings. Raise awareness of the importance of mental health care.

🖤 What might the success for our users look like?
: coping with emotions stress and being able to speak kindly to themself.

🖤 What might be the most important milestones?
: provide users with more impactful solutions.

After we decided to nail down ‘coping with emotions’ and explore more in psychological process. we defined all information carried through an ideated session and came up with the ‘throwing bad things into space’ concept

There is a wide, boundless space inside of us. Some areas are empty, while others are chaotic.

We choose LINE to be touchpoint. Users will easily access our mind exercise and stay in touch with us.

At first, my team and I were so happy about the number of users using our product, we thought the product is successful in solving the problem, and we did well. But after we look closer into the data we correct from users, We found that most of our users can’t be kind to themselves, they can’t give a good word to themselves, can’t forgive what they have done.
So, we try to figure it out. The self-compassion is not enough for our target for now. they are not familiar with the concept also There is a lack of awareness of mental health issues.

We did more research, and more sharing sessions with the professor, and therapist. and we found PFA was successfully implemented in other countries. I decided to take an online course from Jhon Hopkins university, I gained more aspects and understanding of several methods from the course. there is a possibility to bring knowledge about ‘mental first aid’ to Thai people because the method doesn’t require the learner to have any degree like a Bachelor of Science or be a Psychiatrist. It can be trained for anyone interested.

We needed to evaluate our idea and PFA service by testing with real users. So we designed the concept test called ‘Mind Listening Space’ Mind Listening Space is open for everyone who wants to vent or release bad feelings for free without giving personal data. The listener used psychological first-aid method to complete the session for 11 clients. I participated in the experiment as a listener too. It was amazing how listening to someone might help them become better.

Redesign Mental health first aid service which is able to fit into Thai culture. We collaborated with Mehug, mental health centers to create “Mind Listening service” which is implemented as an online service to make it easy to access, with affordable prices for every mental health status. Mindground also hosts online courses for people who want to work as Mind Listener and earn money on our platform.

We decided to devide the online course into 2 courses :

1 Mind listening for Beginner
for everyone aware of mental health issues. The program is free!

2 Midn listening for Mindfriend
for people who wish to help others. enjoy doing a meaningful job.

After finishing all content and web design, in order to contribute to the team of developers, I must learn how to create front end for websites. Along the web development iteration, I quickly improve my HTML and CSS skills. I also gained a deeper understanding of the back end through close coordination with developers. I also learn how to use git hub effectively!

In addition to the service, we aim to educate people on self-supporting skills. We believe that if people care for themselves well enough, they might be able to take care of their friends and family, too. This would bring our society to a place of greater kindness and love.💖